Lag Troubleshooting

Please read through every details if you've facing any problems on lagging! Thanks a lot!

General (Must do items)

• We STRONGLY RECOMMEND having a discrete graphics card on your PC.

For the system requirements, we STRONGLY RECOMMEND having a PC that is BETTER than the requirement from VTube Studio. [Check out the requirement here]

If you are 3A gaming user (with fancy 3d games), we STRONGLY RECOMMEND having a STRONG graphics card (at least Nividia RTX 20 series or equivalent).

Most of the time, the performance on VTube Studio will directly affect Playground. If your FPS is low on VTube Studio, Playground will have the same issue too.

• Make sure you have installed the latest graphic driver (Intel, AMD, Nivida, etc. ).

• For Chrome / Edge users, make sure you have turned on "Use hardware acceleration when available".

• For any gaming users, we strongly recommend opening Playground inside OBS with "browser source", even if you are NOT for any streaming / recording purposes.

Using Playground in browser will be out of focus when minimize, and choppy (lack of frames) / freeze will happen for the energy-saving purpose (we don't have any solution on that now).

You can also check out the following settings too for better performance.

FPS Settings

1. Click the vertical ellipses in the top right corner and choose Preference.

2. Go to Advanced.

3. Select the best FPS you want and change the Mask Buffer Resolution that is suitable to your model.

OBS

For streamers (OBS / Streamlabs), please remember to turn on "Use custom frame rate" and set the FPS to 60 for the best experience in Browser Source Settings.

Example in OBS

Force browser always uses the better graphics card

For Windows users, sometimes your browser would automatically select Integrated graphics even if you have a better graphics card for energy-saving purposes.

So make sure you have set your browser using a graphics card.

Windows 11

1. Settings > System > Display > (Under Related settings) Graphics

2. Choose your browser / OBS / Streamlabs, and set it to High performance.

Windows 10

1. Settings > System > Display > (Under Multiple displays) Graphics settings

2. Choose your browser / OBS / Streamlabs, and set it to High performance.

Set process priority and GPU priority for browser

You can try to set your browser to the top priority for your PC to run it.

Open the Windows Task Manager,

1. Go to the Details tab;

2. Right-click your browser;

3. Select High or Realtime under the option Set priority.

If you don't see that tab, you might have to click More details at the bottom first.

Please make sure to do the same things on VTube Studio again. Most of the time, the performance on VTube Studio will directly affect Playground. If your FPS is low on VTube Studio, Playground will have the same issue too.

Please refer to VTube Studio

Again, most of the time, the performance on VTube Studio will directly affect Playground. If your FPS is low on VTube Studio, Playground will have the same issue too.

We STRONGLY RECOMMEND having a look at VTube Studio documentation first for any lagging issues.

https://github.com/DenchiSoft/VTubeStudio/wiki/Lag-Troubleshooting

If it is still not figured out...

1. We are pleased if you join our discord and tell us your problem!
2. Please also send us your PC specification, as well as describe how you use Playground (with any application also opened? etc.);

3. Have a thought about buying a NEW, STRONGER computer 😬? (No joking, but it will help a lot)